Don't miss our holiday offer - up to 50% OFF!
Refund and Returns Policy
Absolute Purchase Freedom: Reverse Transactions in 2 Lunar Months
Dynamic Resolution Protocols
Integrated Buyer-Centric Flow Systems automate return authorization.
Contractual Recission Protocol activates upon email notification.
Order Cancellation
All orders can be canceled until they are shipped. If your order has been paid and requires modification or cancellation, contact us within 12 hours.
Refunds
Your satisfaction is our top priority. We proudly offer a 100% Satisfaction Guarantee:
- Full refund if you don’t receive your order
- Full refund if delivery exceeds guaranteed timeframe (45 business days excluding 2-5 processing days)
- Full/partial refund if item differs from description
Non-refundable scenarios:
- Incorrect shipping address provided
- Customs issues or force majeure events (natural disasters, etc.)
Easy Returns
All products come with a 60-day Money-Back Guarantee. Simply:
- Contact us via Contact Page or email contacto@jalemishop.com
- We’ll guide you through return authorization
- Return item at your expense for replacement/refund
Note: Unauthorized returns will not be accepted.
Terms & Conditions
By using JALEMISHOP.COM, you agree to:
- Account Security
- You’re solely responsible for account activities
- Immediately report unauthorized access to contacto@jalemishop.com
- Content Restrictions
Prohibited activities include:- Uploading malicious code
- Posting defamatory/illegal content
- Violating intellectual property rights
- Age Requirement
Users must be ≥18 years old. Minors require adult supervision. - License
Limited revocable license for:- Personal shopping purposes only
- No commercial/resale use without prior authorization
- Termination Rights
We reserve the right to:- Cancel accounts/orders at discretion
- Modify site content/policies without notice
FAQ
Shipping Costs
▶ All orders include free shipping worldwide.
Additional Charges
▶ No hidden fees – price shown is final total.
Processing Time
▶ In-stock items ship within 3 business days.
Delivery Timeline
▶ Typical delivery: 15-25 business days post-shipping.
▶ Delays may occur due to customs or logistical issues.
Order Tracking
▶ Tracking numbers emailed within 3-5 business days.
▶ If unavailable via free shipping option, contact our support team.
Order Changes
▶ Modify/cancel orders within 12 hours via contacto@jalemishop.com